Refund Policy
Effective date: Thu, Oct 15, 2026
We want you to be happy with Commission Goblin. If it is not right for you, you can ask for a refund within 30 days of purchase.
What is covered
This policy covers Commission Goblin and every upgrade sold with it — front end, upgrades, downsells and bundles — in the same way. You can ask for a refund on any single product without refunding the others.
How to ask
Email helpme@commissiongoblin.com with the email address you used to buy and your receipt or transaction ID. You can also request a refund through JVZoo. You do not need to give a reason — but if you tell us what went wrong, we will gladly try to fix it first if you would like us to.
What happens next
We aim to reply within one to two business days. Approved refunds go back to your original payment method through JVZoo and its payment processors; how long they take to appear depends on your bank or payment provider. When a refund is issued, your license to use that product ends and access may be removed.
Abuse
We may decline refunds where there is clear abuse, such as repeated buy-and-refund patterns. This does not affect your statutory rights.